Shipping policy

Last updated: October 6, 2026.

1. Where we ship

We ship only to addresses in the 48 contiguous United States and Washington, DC. We do not ship to Alaska, Hawaii, US territories (including Puerto Rico, Guam and the US Virgin Islands), APO/FPO/DPO addresses, or outside the United States.

2. Shipping charges

Order subtotal (before tax)	Standard shipping
Under $75.00	$7.00 per order
$75.00 or more	Free

The shipping charge for your order is shown at checkout before you place it. All amounts are in US dollars.

3. Pre-orders

Our products are currently offered on pre-order. We expect to ship pre-orders by December 15, 2026, and we will not ship later than that date without first notifying you as described in section 4. Your payment method is charged only when your order ships. If your order contains several products, we ship them together.

4. If your order is delayed

If we cannot ship your order by the date stated (or, once products are in stock, within the processing time in section 5), we will email you before that date with a revised shipping date and the option to cancel. If you cancel, you will not be charged. If the new date is more than 30 days after the original date, we will cancel your order unless you confirm that you still want it.

5. Processing and delivery times

Once products are in stock, we ship orders within 3 business days (Monday to Friday, excluding US federal holidays). After shipping, standard delivery typically takes 3 to 7 business days. Delivery times depend on the carrier and are estimates.

6. Tracking

When your order ships, we email you a shipping confirmation with a tracking number.

7. Shipping address

Please check your address at checkout. If you notice an error, email us right away and we will try to correct it before shipping. We are not responsible for orders delivered to an incorrect address you provided; if such an order is returned to us, we will contact you to reship it at your cost or refund it, less shipping charges.

8. Lost, delayed or damaged deliveries

If tracking shows your order as delivered but you have not received it, please check with neighbors and your local post office, then email us within 7 days of the delivery date. If your order arrives damaged, see section 4 of our Refund Policy.